Exchange and Returns

Satisfaction Guaranteed

If for any reason you are not delighted with your purchase, simply return it and we will gladly process an exchange or refund for you.

Returns

We suggest you return your package via an insured traceable method to ensure a safe, documented delivery. For returns utilizing a surface or air carrier, address merchandise to:
Deer Valley Signatures
#2 Steins Way, Bldg 2
Park City, UT 84060


For returns utilizing the US Postal Service, address merchandise to:
Deer Valley Signatures
P.O. Box 889
Park City, UT 84060

Exchanges

If you are exchanging merchandise, you are responsible for the cost of return shipping. We will send a replacement item of equal or lesser value free of charge; however if you would like to upgrade your shipping method or purchase more expensive or additional items, you are responsible for any additional charges incurred.

Refunds

If you are returning merchandise for a refund, you are responsible for the cost of return shipping. We'll refund the value of the item and tax (if applicable).

Gifts

Gift orders will be packaged in tissue paper and include a card with your personalized message. Please indicate your message in the designated section on the order form. No pricing information will be sent to the recipient of gift order shipments.

Gift Cards

No shipping charges for standard delivery, however, express delivery charges apply. The Deer Valley Gift Card makes the perfect gift. You may purchase in any amount. Cards may be used at all Deer Valley owned and operated outlets including: our restaurants, ski school, Signatures stores, ski rental and lift tickets. Please note that Deer Valley Gift Card is not accepted as a form of payment for online orders. Please call 800-833-2002 to place an order over the phone using our Gift Card.

If you have any questions or concerns about your order, please call us at 800-833-2002.